FAQs

1. What types of menswear do you offer?

We offer a curated collection of premium menswear, including tailored suits, shirts, trousers, blazers, and accessories designed for style and comfort.

2. How do I choose the right size?

You can refer to our Size Guide on each product page for detailed measurements. If you need further assistance, feel free to contact our customer service team for personalized advice.

3. What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure payment options. All transactions are processed securely.

4. Do you offer international shipping?

Yes, we ship worldwide. Delivery times and costs vary depending on the destination and will be calculated at checkout.

5. How long does shipping take?

  • Standard Shipping: 5-7 business days.
  • Express Shipping: 2-3 business days.
  • Same-Day Shipping: Available in select cities for orders placed before 12 PM.

6. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use it to track your order on the courier’s website.

7. What is your return and exchange policy?

We accept returns and exchanges within 14 days of delivery. Items must be unworn, in original condition, and with all tags attached. Visit our Returns & Exchanges page for more details.

8. How can I cancel or modify my order?

To cancel or modify your order, please contact us immediately at support@refinedsa.com. Changes can only be made if the order hasn’t been processed.

9. Do you offer alterations or custom tailoring?

Yes, we offer custom tailoring services for select items. Contact us for more information on how to book a fitting.

10. How can I contact customer service?

You can reach us by email at support@refinedsa.com or call us at +1 (555) 123-4567. Our team is available Monday to Friday, 9:00 AM – 6:00 PM.

If you have any additional questions, feel free to contact us. We’re here to help!