Fade Essential Hooded Black Sweatshirt
Introducing the epitome of casual sophistication: the Fade Essential Hooded Sweatshirt in Black. Crafted from a premium blend of 75% cotton, 20% polyester, and 5% spandex, this sweatshirt offers a luxurious feel and exceptional comfort throughout the day. The iconic 'Fade' font in a raised rubber print graces the centre chest, while a bold flat print 'A' adorns the back, combining minimalist design with distinctive branding. Elevate your everyday wardrobe with this versatile staple, perfect for effortless style and unmatched comfort.
Order Confirmation:
After placing your order, you will receive a confirmation email with your order details and payment confirmation.
Processing Time:
Orders are processed within 1-2 business days. Custom or made-to-order items may require additional time.
Packing & Dispatch:
Your items are carefully packed to ensure safe delivery and dispatched via our trusted courier partners.
Shipping Notification:
Once your order is shipped, you will receive a notification with a tracking number to monitor your package's journey.
Delivery Timeframe:
Local (South Africa): 2-5 business days.
International: Delivery times vary based on location and shipping method.
Delivery Confirmation:
A final email will confirm that your package has been delivered.
Returns & Exchanges:
If you need to return or exchange an item, please follow the return instructions outlined on our website.
Eligibility for Returns
- Items must be returned within 14 days of delivery.
- Products must be in their original condition: unworn, unwashed, with all tags attached, and in the original packaging.
- Sale items and gift cards are non-refundable, unless defective.
2. Initiating a Return
- Contact our Customer Service team at [email address/contact form] to request a return.
- Include your order number, item details, and reason for the return.
3. Approval & Instructions
- Once approved, you will receive a Return Authorization Number (RA#) and instructions on where to send your package.
- Please ensure the RA# is clearly marked on the outside of your return package.
4. Shipping Your Return
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
- Use a trackable shipping method to ensure safe delivery. Refined SA is not responsible for lost or delayed returns.
5. Inspection & Refund Processing
- Once received, your return will be inspected within 3-5 business days.
- If approved, a refund will be issued to your original payment method.
- Please allow 5-10 business days for the refund to reflect in your account.
6. Exchanges
- For exchanges, please follow the same return process and place a new order for the desired item.
All payments on Refined SA are securely processed through our trusted payment partner. We offer a variety of convenient options, including EFT (Electronic Funds Transfer), Google Pay, Apple Pay, and all major debit and credit cards. Your transaction details are encrypted to ensure a safe and seamless checkout experience.
