SPCC Silko Black Cap
The Silko 5 Panel Cap is your ticket to urban cool, meticulously crafted from fine weave nylon for durability and style. It features multiple SPCC prints on the side panels and a high density weld on the front.
SPCC tape on all internal seams
Back adjuster strap with a rubber tab
Care Instructions
Gentle hand wash
Do not bleach
Do not iron
Do not tumble dry
Do not dry clean
Do not dry in direct sunlight
Do not rub or wring
Wash dark colours separately
Order Confirmation:
After placing your order, you will receive a confirmation email with your order details and payment confirmation.
Processing Time:
Orders are processed within 1-2 business days. Custom or made-to-order items may require additional time.
Packing & Dispatch:
Your items are carefully packed to ensure safe delivery and dispatched via our trusted courier partners.
Shipping Notification:
Once your order is shipped, you will receive a notification with a tracking number to monitor your package's journey.
Delivery Timeframe:
Local (South Africa): 2-5 business days.
International: Delivery times vary based on location and shipping method.
Delivery Confirmation:
A final email will confirm that your package has been delivered.
Returns & Exchanges:
If you need to return or exchange an item, please follow the return instructions outlined on our website.
Eligibility for Returns
- Items must be returned within 14 days of delivery.
- Products must be in their original condition: unworn, unwashed, with all tags attached, and in the original packaging.
- Sale items and gift cards are non-refundable, unless defective.
2. Initiating a Return
- Contact our Customer Service team at [email address/contact form] to request a return.
- Include your order number, item details, and reason for the return.
3. Approval & Instructions
- Once approved, you will receive a Return Authorization Number (RA#) and instructions on where to send your package.
- Please ensure the RA# is clearly marked on the outside of your return package.
4. Shipping Your Return
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
- Use a trackable shipping method to ensure safe delivery. Refined SA is not responsible for lost or delayed returns.
5. Inspection & Refund Processing
- Once received, your return will be inspected within 3-5 business days.
- If approved, a refund will be issued to your original payment method.
- Please allow 5-10 business days for the refund to reflect in your account.
6. Exchanges
- For exchanges, please follow the same return process and place a new order for the desired item.
All payments on Refined SA are securely processed through our trusted payment partner. We offer a variety of convenient options, including EFT (Electronic Funds Transfer), Google Pay, Apple Pay, and all major debit and credit cards. Your transaction details are encrypted to ensure a safe and seamless checkout experience.
